Overall Help Articles

Keeper

• How-To Setup New Account in Password Management Application Keeper

KnowBe4

• How To Setup Your New KnowBe4 Account Procedure Guide

CDMS

• How to Sign into CDMS Through Web Browser Procedure Guide

LP Users help guides

• How to Access into LP Central Procedure Guide
• How-To Check-In & Republish A SharePoint Page After Editing Procedure Guide

Microix

• How-To Access Microix Cloud Application Procedure Guide

Microsoft Stream

• How-To Merge/Combine Videos In ClipChamp And Then Upload To Microsoft Stream Procedure Guide

Zoom

• Meeting Presentation Preparation Best Practices Checklist
• Conference Room 2 & Conference Room 1 Teams & Zoom Meeting Presentation Setup Procedure Guide
• How-To Uninstall Zoom and Install New Version Procedure Guide
• Using ZOOM

SharePoint

• How-To Upload To The Strengthening The Network Quick Link In LP Central SharePoint Procedure Guide
• How-To Upload To A LP In The LP Information & Uploads Folder In LP Central SharePoint Procedure Guide
• How-To Upload To The Collaboration Library In LP Central SharePoint Procedure Guide
• How-To Upload Files & Folders to the LP Collaboration Library In LP Central SharePoint Procedure Guide
• SharePoint/Teams Site Request Form (NCPC Use Only)
• How-To Create An Event In The Smart Start Event And Training Calendar Procedure Guide

See all 21 articles

Microsoft Outlook

• How To Setup Your Multi-Factor Authenticator App On Your Mobile Phone Procedure Guide
• How-To Report a Phishing Attempt Through the KnowBe4 Phishing Alert Button in Outlook Procedure Guide
• How-To Setup Microsoft Authentication for Microsoft 365 Account
• How-To Login To A Second Microsoft Account Procedure Guide
• How-To Send An Encrypted Email in Microsoft Outlook Procedure Guide
• How-To Add A Co-Organizer To A Teams Meeting Procedure Guide

See all 9 articles

MIP

• How-To Setup EFT Email Notifications Procedure Guide
• How to Sign into MIP Through Citrix Workspace Procedure Guide
• MIP User Review Procedure Guide

Internet Articles

• How to Clear Cookies in Microsoft Edge Browser for SharePoint File Uploading Issues
• How to Clear Cookies in Google Browser for SharePoint File Uploading Issues
• Clear your Internet Domain Name System (DNS) Cache
• Checking your Internet Speed
• Install The New Edge Browser
• Updating your Browser

Getting Going

• How to Access Local Partnership Central
• Remote Connectivity - WiFi
• Ink on a Document

Citrix

• Getting Started with Citrix
• Resetting the Citrix Workspace App
• Adjusting the Resolution in Citrix
• Citrix Workspace installation problems
• How To Access Citrix Through The Web Browser Procedure Guide
• How-To Download and Install Citrix Workspace Procedure Guide

See all 7 articles

Microsoft Teams

• Meeting Presentation Preparation Best Practices Checklist
• Conference Room 2 & Conference Room 1 Teams & Zoom Meeting Presentation Setup Procedure Guide
• First Time into Microsoft Teams
• Microsoft Teams Meetings and Calls Info
• Transfer a call in Microsoft Teams
• Manage your call settings in Microsoft Teams

See all 9 articles

FAQ

• How To Update IP Address For Ground Floor Printer Procedure Guide
• How To Add Email Address For Scan To Email In The Ground Floor Printer Procedure Guide
• How-To Locate System Information In Your PC Procedure Guide
• How-To Submit a ticket to NCPC Helpdesk (helpdesk@smartstart.org)
• How-To Sign Into Your Sticky Notes App Procedure Guide
• Password Changes

See all 13 articles

Learning Central

• Welcome to your Help Center!