Recorded Steps

This file contains all the steps and information that was recorded to
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The steps below accurately describe the recording.

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and shortcut keys that you used.

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Steps

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Step 1: (‎4/‎24/‎2022 10:23:21 PM) User left click on "Notification Chevron (button)"

Step 1 screenshot.

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Step 2: (‎4/‎24/‎2022 10:23:24 PM) User right click on "Citrix Workspace (button)"

Step 2 screenshot.

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Step 3: (‎4/‎24/‎2022 10:23:28 PM) User left clicked

Step 3 screenshot.

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Step 4: (‎4/‎24/‎2022 10:23:41 PM) User left click on "Reset Citrix Workspace (link)" in "Citrix Workspace"

Step 4 screenshot.

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Step 5: (‎4/‎24/‎2022 10:23:48 PM) User left click on "_Yes, reset Citrix Workspace (text)" in "Citrix Workspace"

Step 5 screenshot.

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Step 6: (‎4/‎24/‎2022 10:23:56 PM) User left click on "OK (button)" in "Citrix Workspace"

Step 6 screenshot.

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Step 7: (‎4/‎24/‎2022 10:24:07 PM) User left click on "Web content (region)" in "Citrix Workspace"

Step 7 screenshot.

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Step 8: (‎4/‎24/‎2022 10:24:09 PM) User keyboard input on "CWA Web Modules (pane)" in "Citrix Workspace" [... Backspace ...]

Step 8 screenshot.

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Step 9: (‎4/‎24/‎2022 10:24:20 PM) User left click in "Citrix Workspace"

Step 9 screenshot.

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Step 10: (‎4/‎24/‎2022 10:24:22 PM) User left click in "Citrix Workspace"

Step 10 screenshot.

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Step 11: (‎4/‎24/‎2022 10:24:28 PM) User left click on "Citrix Workspace (dialog)" in "Citrix Workspace"

Step 11 screenshot.

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Step 12: (‎4/‎24/‎2022 10:24:30 PM) User left click on "User name: (edit)" in "Citrix Workspace"

Step 12 screenshot.

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Step 13: (‎4/‎24/‎2022 10:24:32 PM) User keyboard input on "res://C:\Program Files (x86)\Citrix\ICA Client\AuthManager\PrimaryAuthModule.exe/CHIMERAWEBDIALOG.HTM (pane)" in "Citrix Workspace" [... Tab ...]

Step 13 screenshot.

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Step 14: (‎4/‎24/‎2022 10:24:40 PM) User left click on "Sign In (button)" in "Citrix Workspace"

Step 14 screenshot.

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Step 15: (‎4/‎24/‎2022 10:25:39 PM) User left click in "Citrix Workspace"

Step 15 screenshot.

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Additional Details

The following section contains the additional details that were
recorded.

These details help accurately identify the programs and UI you
used in this recording.

This section may contain text that is internal to programs that
only very advanced users or programmers may understand.

Please review these details to ensure that they do not contain
any information that you would not like others to see.

Recording Session: ‎4/‎24/‎2022 10:23:19 PM - 10:25:46 PM

Recorded Steps: 15, Missed Steps: 1, Other Errors: 0

Operating System: 22000.1.amd64fre.co_release.210604-1628 10.0.0.0.2.48

Step 1: User left click on "Notification Chevron (button)"
Program: Windows Explorer, 10.0.22000.184 (WinBuild.160101.0800), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Notification Chevron, Button, TrayNotifyWnd, Taskbar, Shell_TrayWnd

Step 2: User right click on "Citrix Workspace (button)"
Program: Windows Explorer, 10.0.22000.184 (WinBuild.160101.0800), Microsoft Corporation, EXPLORER.EXE, EXPLORER.EXE
UI Elements: Citrix Workspace, Overflow Notification Area, ToolbarWindow32, Notification Overflow, NotifyIconOverflowWindow

Step 3: User left clicked
Program: Citrix Workspace Application, 22.4.1.23, Citrix Systems, Inc., -NOSHOWCONFIGURATIONWIZARD, RECEIVER.EXE
UI Elements: SysListView32, SHELLDLL_DefView, WorkerW

Step 4: User left click on "Reset Citrix Workspace (link)" in "Citrix Workspace"
Program: PrefPanel, 22.4.1.23, Citrix Systems, Inc., MENU:UIPANE.PANE 0, PREFPANEL.EXE
UI Elements: Reset Citrix Workspace, Reset Citrix Workspace, WindowsForms10.STATIC.app.0.2bf8098_r7_ad1, © 2022 Citrix Systems, Inc. All Rights Reserved., WindowsForms10.Window.8.app.0.2bf8098_r7_ad1, Citrix Workspace, WindowsForms10.Window.8.app.0.2bf8098_r7_ad1

Step 5: User left click on "_Yes, reset Citrix Workspace (text)" in "Citrix Workspace"
Program: Citrix Workspace Cleanup, 22.4.1.27, Citrix Systems Inc., CLEANUP.EXE, CLEANUP.EXE
UI Elements: _Yes, reset Citrix Workspace, TextBlock, Yes, reset Citrix Workspace, Button, Are you sure you want to reset Citrix Workspace? Resetting will delete all apps, desktops, accounts, and configurations, and return Citrix Workspace to default settings. It will also close all active sessions. Warning: You should reset Citrix Workspace only to resolve serious problems., Window

Step 6: User left click on "OK (button)" in "Citrix Workspace"
Program: Citrix Workspace Cleanup, 22.4.1.27, Citrix Systems Inc., CLEANUP.EXE, CLEANUP.EXE
UI Elements: OK, Button, Citrix Workspace, #32770

Step 7: User left click on "Web content (region)" in "Citrix Workspace"
Program: Microsoft Edge WebView2, 100.0.1185.50, Microsoft Corporation, MSEDGEWEBVIEW2.EXE --EMBEDDED-BROWSER-WEBVIEW=1 --WEBVIEW-EXE-NAME=SELFSERVICE.EXE --WEBVIEW-EXE-VERSION=22.4.1.27 --USER-DATA-DIR= C:\USERS\JMOORE\APPDATA\LOCAL\CITRIX\SELFSERVICE\CITRIXWEBCONTROLCACHE\EBWEBVIEW --NOERRDIALOGS --EMBEDDED-BROWSER-WEBVIEW-DPI-AWARENESS=2 --ENABLE-FEATURES=MSSINGLESIGNONOSFORPRIMARYACCOUNTISSHARED --MOJO-NAMED-PLATFORM-CHANNEL-PIPE=5788.9968.3086944828406293207, MSEDGEWEBVIEW2.EXE
UI Elements: View, View, BrowserView, EmbeddedBrowserFrameView, Web content, NonClientView, CWA Web Modules - Web content, BrowserRootView, CWA Web Modules, Chrome_WidgetWin_1, Chrome_WidgetWin_0, Static, HwndHost, Citrix Workspace, Window

Step 8: User keyboard input on "CWA Web Modules (pane)" in "Citrix Workspace" [... Backspace ...]
Program: Microsoft Edge WebView2, 100.0.1185.50, Microsoft Corporation, MSEDGEWEBVIEW2.EXE --EMBEDDED-BROWSER-WEBVIEW=1 --WEBVIEW-EXE-NAME=SELFSERVICE.EXE --WEBVIEW-EXE-VERSION=22.4.1.27 --USER-DATA-DIR= C:\USERS\JMOORE\APPDATA\LOCAL\CITRIX\SELFSERVICE\CITRIXWEBCONTROLCACHE\EBWEBVIEW --NOERRDIALOGS --EMBEDDED-BROWSER-WEBVIEW-DPI-AWARENESS=2 --ENABLE-FEATURES=MSSINGLESIGNONOSFORPRIMARYACCOUNTISSHARED --MOJO-NAMED-PLATFORM-CHANNEL-PIPE=5788.9968.3086944828406293207, MSEDGEWEBVIEW2.EXE
UI Elements: CWA Web Modules, Chrome_WidgetWin_1, Chrome_WidgetWin_0, Static, HwndHost, Citrix Workspace, Window

Step 9: User left click in "Citrix Workspace"
Program: Microsoft Edge WebView2, 100.0.1185.50, Microsoft Corporation, MSEDGEWEBVIEW2.EXE --EMBEDDED-BROWSER-WEBVIEW=1 --WEBVIEW-EXE-NAME=SELFSERVICE.EXE --WEBVIEW-EXE-VERSION=22.4.1.27 --USER-DATA-DIR= C:\USERS\JMOORE\APPDATA\LOCAL\CITRIX\SELFSERVICE\CITRIXWEBCONTROLCACHE\EBWEBVIEW --NOERRDIALOGS --EMBEDDED-BROWSER-WEBVIEW-DPI-AWARENESS=2 --ENABLE-FEATURES=MSSINGLESIGNONOSFORPRIMARYACCOUNTISSHARED --MOJO-NAMED-PLATFORM-CHANNEL-PIPE=5788.9968.3086944828406293207, MSEDGEWEBVIEW2.EXE
UI Elements:

Step 10: User left click in "Citrix Workspace"
Program: Microsoft Edge WebView2, 100.0.1185.50, Microsoft Corporation, MSEDGEWEBVIEW2.EXE --EMBEDDED-BROWSER-WEBVIEW=1 --WEBVIEW-EXE-NAME=SELFSERVICE.EXE --WEBVIEW-EXE-VERSION=22.4.1.27 --USER-DATA-DIR= C:\USERS\JMOORE\APPDATA\LOCAL\CITRIX\SELFSERVICE\CITRIXWEBCONTROLCACHE\EBWEBVIEW --NOERRDIALOGS --EMBEDDED-BROWSER-WEBVIEW-DPI-AWARENESS=2 --ENABLE-FEATURES=MSSINGLESIGNONOSFORPRIMARYACCOUNTISSHARED --MOJO-NAMED-PLATFORM-CHANNEL-PIPE=5788.9968.3086944828406293207, MSEDGEWEBVIEW2.EXE
UI Elements:

Step 11: User left click on "Citrix Workspace (dialog)" in "Citrix Workspace"
Program: Citrix Primary Authenticator, 22.3.2.4, Citrix Systems, Inc., PRIMARYAUTHMODULE.EXE -EMBEDDING, PRIMARYAUTHMODULE.EXE
UI Elements: Citrix Workspace, #32770, Citrix Workspace, Window

Step 12: User left click on "User name: (edit)" in "Citrix Workspace"
Program: Citrix Primary Authenticator, 22.3.2.4, Citrix Systems, Inc., PRIMARYAUTHMODULE.EXE -EMBEDDING, PRIMARYAUTHMODULE.EXE
UI Elements: User name:, res://C:\Program Files (x86)\Citrix\ICA Client\AuthManager\PrimaryAuthModule.exe/CHIMERAWEBDIALOG.HTM, Internet Explorer_Server, Shell DocObject View, Shell Embedding, AtlAxWinLic140, Citrix Workspace, #32770, Citrix Workspace, Window

Step 13: User keyboard input on "res://C:\Program Files (x86)\Citrix\ICA Client\AuthManager\PrimaryAuthModule.exe/CHIMERAWEBDIALOG.HTM (pane)" in "Citrix Workspace" [... Tab ...]
Program: Citrix Primary Authenticator, 22.3.2.4, Citrix Systems, Inc., PRIMARYAUTHMODULE.EXE -EMBEDDING, PRIMARYAUTHMODULE.EXE
UI Elements: res://C:\Program Files (x86)\Citrix\ICA Client\AuthManager\PrimaryAuthModule.exe/CHIMERAWEBDIALOG.HTM, Internet Explorer_Server, Shell DocObject View, Shell Embedding, AtlAxWinLic140, Citrix Workspace, #32770, Citrix Workspace, Window

Step 14: User left click on "Sign In (button)" in "Citrix Workspace"
Program: Citrix Primary Authenticator, 22.3.2.4, Citrix Systems, Inc., PRIMARYAUTHMODULE.EXE -EMBEDDING, PRIMARYAUTHMODULE.EXE
UI Elements: Sign In, res://C:\Program Files (x86)\Citrix\ICA Client\AuthManager\PrimaryAuthModule.exe/CHIMERAWEBDIALOG.HTM, Internet Explorer_Server, Shell DocObject View, Shell Embedding, AtlAxWinLic140, Citrix Workspace, #32770, Citrix Workspace, Window

Step 15: User left click in "Citrix Workspace"
Program: Citrix Workspace, 22.4.1.27, Citrix Systems, Inc., SELFSERVICE.EXE, SELFSERVICE.EXE
UI Elements:

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